Korbinian Deschler

Integrations Lead - Customer Journey & Interaction Management @BMW Group

Munich, DE

Requirements Management for all European Markets- Evaluation of requirements in terms of importance and technical implementation options / effort - Moderation between markets and product teams (CRMs, Data Management, Marketing, Lead Generation, Sales Steering)- Coordination of cross department topics- Prioritization and presentation in management circlesCustomer Journey Development and Implementation- Customer journey, process- and systemdesign- Implementation SteeringWorkshops and trainings for the markets in topics such as: Customer Journey,\"From Lead to Transaction Management\", Sales, Marketing & ToolsCutover & Production Testing Oversight

Technical University of Munich

Bachelor of Science (B.Sc.), Technology- and management oriented business economics (TUM-BWL)