Gaurav Sharma

About Gaurav Sharma

Experienced Quality Assurance Leader | Salesforce Testing Expert | Driving Excellence in Agile & Scalable QA SolutionsI am an accomplished Quality Assurance professional currently serving as Manager - QA, with a strong foundation in the Software Development Life Cycle (SDLC) and Agile methodologies. With over 8+ years of hands-on experience, I bring deep expertise in orchestrating QA strategies across complex enterprise platforms—particularly within the Salesforce ecosystem.My core strengths lie in Salesforce testing, with extensive proficiency across Salesforce Commerce Cloud, Communities, Sales Cloud, and Service Cloud modules. I possess a comprehensive understanding of Salesforce architecture, allowing me to anticipate potential pitfalls and ensure robust, high-performance solutions.I am highly skilled in utilizing a wide array of Test Case Management Systems (TCMS), Bug Tracking Tools, and QA best practices, ensuring precision and efficiency throughout every phase of testing. My approach is both detail-oriented and quality-driven, ensuring every release meets rigorous performance and user experience benchmarks.In my leadership role, I am focused on building high-performing teams, nurturing a culture of collaboration, accountability, and continuous learning. I have a proven track record of driving cross-functional initiatives, mentoring team members, and aligning QA strategies with business goals to maximize value delivery.As a passionate advocate for innovation and continuous improvement, I stay updated with the latest QA trends and Salesforce advancements—ensuring our testing practices evolve with the dynamic technology landscape.Let’s connect if you’re passionate about building reliable Salesforce solutions or looking to collaborate on driving scalable QA excellence.

Experience

1. Manager - Qa (Salesforce)

   Acxiom Salesforce Practice

   Oct 2024 — Present · Chandigarh, IN

Education

• Manav Mangal School

  Secondary School Certificate

  1995 — 2006

• Trailhead by Salesforce

  Trailhead Ranger

• Longowal Polytechnic College

  Diploma in Computer Science, Computer Science

  2007 — 2010

• UGI- Universal Group of Institutions

  Bachelor of Technology (B.Tech.), Computer Science

  2011 — 2014

Skills

• Bugzilla
• Selenium Webdriver
• Bug Tracking
• Gui Testing
• Requirements Analysis
• Regression Testing
• Defect Tracking
• Test Cases
• Functional Testing
• Selenium
• System Testing
• Hp Qtp
• User Acceptance Testing
• Core Java
• C++
• Defect Logging
• Manual Testing
• Black Box Testing
• Test Planning
• Test Automation
• C
• Sdlc
• Defect Life Cycle
• Software Testing
• Retesting