Konstantinos Christakis
Senior Business Analyst @ScottishPower
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WORK HISTORY
Senior Business Analyst @ScottishPower
Glasgow, GB
Part of the Smart Metering Estate Management Team within the Centre of Excellence- UK Operational Performance: Reduction of non-communicating devices vs SMART Portfolio. Comprehensive reporting on non-communicating devices and recovery field visits (PowerBi)- Extract data from SAP or Synapse and analysis of complex datasets(SQL)- Software Delivery: Automation of Estate Recovery Tasks (Python), Estate Triage and Incident Management with stakeholders
EDUCATION
Edinburgh Napier University
Master of Science - MSc International Event and Festival Management
IEK Delta
Diploma, Sound Engineering
University of Piraeus
Bachelor of Science - BS Economics
University of Strathclyde
Master of Science - MSc Data Analytics with Distinction
SKILLS
ABOUT KONSTANTINOS CHRISTAKIS
Senior Analyst Powering Insight, Innovation & Customer‑Centric Growth | Expert in Big Data & Business Intelligence\"Senior Business Analyst with deep expertise in business development, e‑commerce, and data analytics, with a proven track record across a range of industries, in improving customer satisfaction, optimising processes and driving revenue growth. Skilled in advanced data tools (PowerBi, SQL, Python, R, Azure Synapse) to drive business decisions and deliver actionable insights. Passionate about customer experience and connecting the dots across people, process, and technology to develop propositions that prioritise customer satisfaction.For an overview of my data portfolio, please visit my Kaggle profile:
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