Konstantin Hapak
IT Service Manager (IT Reliability Managment) @grenke
Berlin, DE
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2023 — Present
IT Service Manager (IT Reliability Managment) @grenke
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Berlin, DE
SKILLS
SlaIT StrategyBusiness Process ImprovementProblem ManagementCustomer RelationsOutsourcingSix SigmaGxpIT Service ManagementSupply ManagementTeam LeadershipItilSoftware DocumentationProject PlanningPeople ManagementHelp Desk SupportVendor ManagementCustomer ServiceKpi ReportsManagementProject ManagementCustomer SatisfactionProcess ImprovementComputer System ValidationService DeliverySupplier ManagementIncident Management
ABOUT KONSTANTIN HAPAK
DORAMaRiskBAITBCM & BCDRBIA & Risk ManagementCloud migrations incl. Exit strategiesITIL certifiedSix Sigma Yellow Belt CertifiedSix Sigma Green Belt certifiedSix Sigma mentor
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