Konrad Donaldson

System Security Engineer @Fiserv

Miami-Fort Lauderdale, FL, US
EMAILS
k••••••••@fiserv.com
MOBILE NUMBERS
+13•••••••82

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WORK HISTORY

Jan 2024 — Present

System Security Engineer @Fiserv

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Coral Springs, FL, US

EDUCATION

2013 — 2017

Florida Institute of Technology

Bachelor of Science (BS), Computer and Information Sciences and Support Services

1997 — 2000

Florida Career College

Associate in Science, Computer Network Engineering

SKILLS

SecurityBatch ProgrammingUser ManagementInformation TechnologyScriptingSystem DeploymentServersWeb DesignRoutersIT OperationsMicrosoft Operating SystemsTechnical SupportSystems AnalysisDhcpComputer HardwareDatabasesSwitchesLan-WanMicrosoft Office Sharepoint ServerTcp/IpHardware DiagnosticsProject ManagementNetwork AdministrationMicrosoft OfficeSystem AdministrationHelp Desk SupportTechnical DocumentationHardware SupportWinsSqlVisioWindows 7Software ImplementationGroup PolicyBusiness IntelligenceIisComputer Network OperationsPosSoftware DocumentationSdlc

ABOUT KONRAD DONALDSON

As a Senior System Administrator at Raymond James (via Synergy Technologies), I managed and executed system and application projects across the enterprise using Tanium and SCCM. I have over 15 years of experience in system engineering and administration, IT project implementation, and point-of-sale technology. I am proficient in SDLC, ITIL, and project management methodologies.I have successfully delivered large-scale and complex projects, such as the M365 Office Suite rollout to 9700+ endpoints, the Windows 10 In-place upgrades, and Tanium Platform migration from Microsoft SCCM for 20k+ endpoints. I have also been invited as a guest speaker at Tanium\'s Converge 18 conference to share my expertise in patch management processes using the Tanium Patch module. I am passionate about finding creative solutions to IT system problems and communicating effectively with all levels of personnel. My goal is to expand and increase IT system capabilities and maximize business system uptime.

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