Konrad Koenig

About Konrad Koenig

I am a versatile Salesforce professional with 16+ years of experience in spearheading CRM initiatives and creative solutioning. My biggest motivator is seeing business growth explode as a result of making customer data actionable. I also focus heavily on the intersection between problem-solving and process improvement to ensure scalability as we tackle the challenges of the \"now\". Working to understand the needs of users and a business as a whole, allows me to effectively automate processes and enhance a CRM system to improve the way we monitor and leverage data, so before I dive deep into architecting any solution, I make sure we have the big picture.I have a history of success in leading Salesforce professionals and aligning cross-functional teams to improve system functionality, performance, and user experience. My goal as a continuous learner is to motivate system stakeholders in focusing on increasing the visibility of actionable data within the platform to bolster marketing and sales efforts. Namely, I strive to enhance corporate objectives by driving agile solutions and leveraging resources to work with diverse teams to accomplish established goals. My colleagues and clients have considered me:• A results-focused professional with a “people-first” attitude. • An analytical self-starter with a knack for expedient problem-solving.• A dot-connector for cross-functional teams.Check out my LinkedIn reviews to see what else people are saying about my work. Keywords: Certified Salesforce Administrator, Certified Salesforce Sales Cloud Consultant, Certified Salesforce AI Associate, Salesforce Project Manager, Salesforce Consultant, Microsoft Dynamics CRM, Business Analyst

Experience

1. Salesforce Project Manager

   Varonis

   Jan 2020 — Present

   Responsible for leading the overall Salesforce development project encompassing all enhancements to the system while providing guidance to other Salesforce Project Managers and Administrators on projects and change requests.• Collaborated with a wide range of teams to understand users\' needs and improve user experience.• Communicated complex requirements to developers to produce solutions using Apex and Visualforce.• Implemented advanced front-end solutions to enhance the Salesforce system and improve user data monitoring and usage while focusing on continuous improvement to meet the changing needs of the business.• Increased company-wide Salesforce usage and improve the platform’s functionality/performance by automating, simplifying, and refining processes.• Managed the end-to-end improvement projects while leveraging agile methodologies to improve objects across all departments to better meet the needs of internal teams.

Education

• Pace University

  Bachelors of Science, Information Systems

  2005 — 2009