Komi Golo
Client Service Analyst @ JPMorgan Chase & Co. | Business Analytics
- Role
- Client Service Analyst at JPMorganChase
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Komi Golo
Highly motivated and goal-oriented professional with more than five years of experience…
Experience
Client Service Analyst
Apr 2023 — Present · Plano, TX, US
Handle a high volume of client inquiries across Client Central (Salesforce)-Payment Admin, and Customer Service Tool, delivering prompt and accurate service.• Consistently achieve an average handle time of 711.16 seconds-delivering serviceatover 29% faster than the department benchmark while maintaining high clientsatisfaction.• Recognized multiple times as Outstanding Employee of the Month for exceeding-KPIs and enhancing client satisfaction.• Conduct recurring team huddles and lead discussions to align on performance metricsand service goals.• Collaborate with internal departments to resolve complex cases and ensure policycompliance.• Contribute to special projects focused on improving reporting accuracy andstreamlining operations.
Education
The University of Texas at Arlington
Bachelor of Science - BS
2021 — 2023
Dallas College
Associate of Science - AS
2019 — 2021
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.