Komal Yadav
American Express || MSI’23
- Role
- Process Associate at American Express
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Komal Yadav
Service & Operations Specialist with expertise in document authentication, risk assessment, payment collections, escalation management, and end-to-end program operations. Experienced in delivering First Contact Resolution (FCR) and optimizing workflows. Adept at streamlining operations, leading cross-functional teams, and managing multiple programs. Skilled in stakeholder engagement, CRM tools, and data-driven decision-making.BBA graduate from Maharaja Surajmal Institute (GGSIPU) with consistent academic excellence.
Experience
Process Associate
Sep 2025 — Present · Gurugram, IN
Education
Maharaja Surajmal Institute
Bachelor of Business Administration - BBA, Business Administration and Management, General
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