Komalpreet Kaur

About Komalpreet Kaur

Embarking on a dynamic journey at Amazon, I\'ve emerged as a Results-driven Strategic Partnerships Maestro, orchestrating a symphony of success in optimizing operational efficiency and driving strategic impact. Picture this: a bespoke onboarding process I crafted led to a jaw-dropping 50% surge in initiation within a week! My knack for simplifying brand requirements and aligning cross-functional teams showcases not just strategic thinking, but a dance of collaboration that transforms challenges into triumphs.As a Senior Program Manager, I elevated Central Flow support to new heights, stretching coverage across 175 stations and boosting Stow WIP Compliance by a stellar 9%. As the tech liaison extraordinaire, I connected Operations with internal Tech & Business Intelligence teams, orchestrating a technological ballet that automated manual processes and set the stage for real-time tracking. It\'s not just about managing, it\'s about creating harmony between the realms of technology and operations.Stepping into the shoes of an Operations Maestro, I established and operationalized the Address Validation department, creating a virtuoso performance of comprehensive reporting frameworks. The launch of DSP Services? A crescendo, resulting in a 50% expansion in team size. Precision, innovation, and dedication to customer satisfaction became the pillars of my symphony, conducted with a keen sense of process management. Each note played in harmony, achieving efficiency gains through meticulously designed labor plans and standardized associate training programs.Amidst the grandeur of my journey, as an Area Manager, I orchestrated a rhythm of efficiency, conducting site visits that contributed to a 50% reduction in Customer miss DPMO. Innovation echoed through revamped Standard Operating Procedures, creating a melodious 10% increase in planning accuracy network-wide. My time at Rutgers, coupled with a Bachelor of Supply Chain Management and an RBS Supply Chain Leadership Certificate, has been the solid foundation harmonizing theory with practice.In conclusion, my Amazonian symphony is a melody of excellence, collaboration, and strategic prowess. I am the conductor of success, fluent in the languages of English, Punjabi, Hindi, and Urdu, poised to continue making seamless operations sing with a focus on process management, deep dive analysis, and funnel optimization. The glistening sheen of achievements reflects not just capabilities but the ability to lead transformative strategies, turning operational challenges into a captivating and smooth performance.

Experience

1. Program Manager

   TransPerfect

   Sep 2024 — Present · New York, NY, US

   Lead end-to-end program operations and strategic initiatives, driving process innovation and operational excellence while managing program revenue streams and maintaining high client satisfaction through proactive relationship management Establish and monitor comprehensive KPI frameworks and operational benchmarks across multiple projects, implementing data-driven improvements to enhance team productivity, streamline delivery timelines, and ensure quality standards Spearhead AI translation and machine learning initiatives, coordinating cross-functional pilot programs for LLM training, neural machine translation workflow optimization, and AI-powered localization solutions to modernize translation delivery and improve operational efficiency Direct cross-functional teams and stakeholder communications, fostering strategic client relationships while identifying growth opportunities through service expansion and process optimization to drive business value

Education

• Rutgers Business School

  Bachelor's degree, Logistics, Materials, and Supply Chain Management

  2015 — 2019

Skills

• Marketing
• Proficient in Microsoft Office Excel
• Proficient in Microsoft Office Excel
• Public Speaking
• Proficient in Microsoft Office Word
• Microsoft Word
• Organizational Leadership
• Proficient in Microsoft Office Word
• Time Management
• Social Media
• Teamwork
• Microsoft Excel
• Collaborative Problem Solving
• Leadership
• Microsoft Powerpoint