Komala Chandran

About Komala Chandran

Skilled in QA/QE, Delivery Management, Change management, and Client engagement. Proven transformation across People, Process and Technology. AI augmented testing, Agile/DevOps adoption, resilient test automation frameworks and in-sprint test automation. People person, Participative and Transformational leadership.Certified SAFe Scrum Master & POPM. AWS Solutions Architect. Data and Cloud enthusiast. Exploring behavioral analytics.

Experience

1. Managed Testing Service & Delivery Management

   Regeneron

   Apr 2023 — Present

   Acting owner for Managed Testing Services (MTS), partnering closely with leadership to define and execute the enterprise testing roadmap aligned with IT Goals and business objectives• Helped establish and govern testing standards, frameworks, and best practices across organization, supporting consistent adoption across programs and teams. • Acting operational lead for outsourced testing services, managing MSP activities, SLA performance, service reporting, and continuous improvement initiatives. • Oversaw day-to-day enterprise testing operations across functional, automation, performance, API, UAT etc for GxP and Non-GxP requirements, ensuring delivery quality and reliability. • Led and guided test automation and modernization efforts (Selenium, Tosca, SauceLabs, NeoLoad and AI augmented testing) to improve test coverage, efficiency, and execution timelines. • Chaired the Change Approval Board (CAB) review for testing evidence associated with system changes.• Acted as the primary liaison for business, IT, compliance, and service partners on testing-related matters, ensuring alignment, transparency, and timely issue resolution. • Provided regular executive-ready reporting on testing performance, risk, service health, and vendor outcomes, translating delivery metrics into business-relevant insights.

Education

• NIIT Institute

  iGNIIT, Systems Management

• Harvard Business School Online

  Certificate in Disruptive Strategy with Clayton Christensen

• Mother Theresa Women's University, Kodaikanal

  Bachelor of Computer Applications

  1997 — 2000

• UNC Charlotte School of Professional Studies

  Data Analytics & Visualization, Data Science

  2018 — 2019

Skills

• Requirements Analysis
• Regression Testing
• Test Strategy
• Sdlc
• System Testing
• Hp Quality Center
• Test Planning
• User Acceptance Testing
• Test Management
• Manual Testing
• Software Project Management
• Software Quality Assurance
• Hp Quicktest Professional (Qtp)
• Performance Testing
• Quality Center
• Software Development Life Cycle (Sdlc)
• Qtp
• Test Automation
• Loadrunner