Komal Wagh

About Komal Wagh

7+ years of combined experience as a Business Analyst and QA Professional, specializing in delivering high-quality software solutions, improving QA and business processes, and driving digital transformation across BFSI and other domains. Domain Expertise: BFSI (Account Opening, NPS, RTGS/NEFT/IMPS, CKYC, PPF, FD, RD), Capital Markets (Trading), Mutual Funds, E-commerce, and OTT platforms. Digital Banking Exposure: UPI, cardless withdrawals, mobile and internet banking, and related fintech services. Business Analyst Responsibilities:Requirement gathering, documentation (BRD, FRD, User Stories).Gap analysis, process mapping, and stakeholder management.Coordinating with Product Owners, Developers, and Testers to ensure business needs are accurately implemented.Supporting UAT and production rollouts with detailed impact analysis and test validations. QA Strengths: Functional, Regression, UAT, and Defect Management within Agile-Scrum environments. Tools & Tech: Postman, Stetho, Android Studio, SQL Server, CleverTap, Firebase, Microsoft Azure DevOps, Zoho Projects. Team Leadership: Successfully led a QA team of 6 members at IIFL while collaborating with cross-functional agile squads. Core Competencies: Test Planning & Execution, Requirement Analysis, Risk Assessment, Test Management, SDLC/STLC, and Agile Methodologies. Collaboration & Communication: Skilled in bridging business and technical teams, ensuring clarity, alignment, and timely delivery of business objectives. Passionate about leveraging both analytical and quality assurance expertise to deliver seamless, customer-centric digital solutions that enhance business performance and user experience.

Experience

1. Test Specialist (Client State Bank of India)

   IBM

   Apr 2023 — Present

   Conducted comprehensive testing of the SBI(State bank of India) banking mobile application, focusing on functionality and usability• Specialized in mobile application testing, ensuring seamless user experience across various devices and operating systems• Proficient in API testing, verifying the integrity and functionality of backend systems for the banking application• Demonstrated expertise in the banking domain, particularly in areas such as Account opening Journeys, Orchestration, National Pension scheme(NPS), Create /Update FD RD, UPI, deposits, KYC, and CKYC compliance• Developed detailed test cases to validate the functionality of banking features and ensure compliance with regulatory standardsExecuted test cases rigorously, identifying and documenting defects to facilitate timely resolution and ensure product quality• Analyzed business requirements to derive comprehensive test scenarios and prioritize testing activities effectively• Actively participated in daily scrum meetings to provide status updates, discuss issues, and collaborate with cross-functional teams• Handled triage calls to assess and prioritize reported issues, facilitating efficient resolution and minimizing impact on end users

Education

• Mumbai University Mumbai

  BE - Bachelor of Engineering, Computer Engineering