Komal Verma
Customer Service Representative @SinglePoint Group International Inc
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WORK HISTORY
Customer Service Representative @SinglePoint Group International Inc
North York, ON, CA
EDUCATION
Navarachana University
BCA, Computer Programming, Specific Applications
CHARUSAT
Master of Computer Applications - MCA, Computer Programming, Specific Applications
Ambe School Manjalpur
12th
ABOUT KOMAL VERMA
Customer Service & Financial Solutions Toronto, ON | Customer Relations | Debt Recovery | Problem-SolvingWith a background in customer service, sales, and client relationship management, I thrive in roles that require clear communication, strategic problem-solving, and a customer-first approach. As a Collection Representative, I help businesses recover outstanding balances while maintaining positive client relationships.My experience in customer service has equipped me with the skills to negotiate effectively, resolve disputes, and find win-win solutions. I take pride in handling sensitive financial matters with professionalism, empathy, and persistence. Key Skills: Collections, Customer Service, Client Relations, Negotiation, Financial Planning Achievements: Successfully managed and recovered outstanding accounts, improved customer retention, and consistently met collection targets.
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