Komal Tripathi
Key Account manager @Meesho || Ex -- Flipkart||
- Role
- Key Account Manager at Meesho
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Komal Tripathi
As a Key Account Manager with hands-on experience in account management, client success, and seller support, I’m passionate about helping businesses grow through strong partnerships and data-driven decision-making.At Meesho, I oversee key accounts—identifying growth opportunities, resolving complex issues, and improving seller performance through trend analysis and strategic initiatives.Previously at Startek (Flipkart), I advanced from Seller Support Associate to Subject Matter Expert, leading performance improvement projects that boosted seller satisfaction by 15% and reduced operational costs through process optimization.I take pride in building long-term relationships, improving operational efficiency, and creating measurable impact for both clients and the organization.
Experience
Key Account Manager
Apr 2023 — Present · Lucknow, IN
Account Management: Oversaw important account affairs, addressing client correspondence, resolving problems, and providing updates on project milestones. Trend Analysis and Prospects for Development: monitored and examined important account patterns, seeing room for expansion and reducing any hazards. Maximising Sales and Revenue: Employed successful upselling, negotiating, and sales strategies to increase revenue from important accounts. Relationship Building: Maintained steadfast, enduring bonds with current vendors, which boosted customer satisfaction and helped create demand. Process Optimisation: Enhanced management and reporting efficiency by optimising processes through the use of CRM solutions. Cost Reduction: By reallocating resources within the seller care team, considerable cost reductions were achieved, leading to a 24% decrease in expenses. Performance Management: Managed hiring, training, and staff performance to keep operations in line with seller expectations and financial success.
Education
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration - MBA, Human Resources Management/Personnel Administration, General
Maharishi University of information technology
Bachelor of Commerce - BCom, Business Administration and Management, General
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