Komal Thakur

About Komal Thakur

DIRECTOR – PEOPLE OPERATIONS & COMPLIANCE:Strategic HR Business Partner | People & Performance Leader | Admin & Finance Oversight | Global Compliance & Certification (ISO 27001:2015, ISO 9001:2015, HIPAA & SOC 2 Type I & II)| Multi-Function Leadership BOARD / CXO EXECUTIVE SUMMARY: Enterprise-level Director and Strategic Business Leader with 14+ years of global experience driving organizational growth through integrated leadership across HR, Administration, Finance, Compliance, and IT. Trusted advisor to executive leadership and stakeholders, delivering scalable governance frameworks, operational excellence, and risk-controlled expansion across multi-geography operations. Proven track record of improving productivity (20% YoY), reducing attrition (15%), scaling global hiring annually), optimizing operational costs (20% reduction), and strengthening compliance maturity across ISO 27001:2015, ISO 9001:2015, HIPAA, and SOC 2 Type I & II. Recognized for aligning people strategy with business performance, building high-impact leadership teams, and enabling enterprise readiness for audits, certifications, and global expansion. PROFILE SUMMARY:Dynamic and results-oriented business leader with 14+ years of global experience in the ITES sector, specializing in start-up scaling, business expansion, and enterprise-wide operational leadership. Currently operating at Director level with end-to-end oversight across HR, Administration, Finance, Compliance, and IT functions. Proven expertise in building and leading HR functions from the ground up, driving operational excellence, process optimization, and organizational growth. Adept at managing cross-functional teams across finance, compliance, legal, administration, and IT to ensure seamless business operations and adherence to global standards. Managed international operations for India, US, Singapore, and Europe regions, collaborating with local teams to ensure seamless onboarding, compliance, and employee relations across diverse geographies. A strategic leader with a strong focus on talent acquisition, leadership development, performance management, and employee engagement, leveraging data-driven insights to enhance productivity and profitability. Skilled in designing and implementing scalable frameworks for high-growth organizations, ensuring alignment with business objectives and fostering a high-performance culture. LEADERSHIP SCOPE:Direct leadership and oversight of- 1. Human Resources 2. Administration 3. Finance 4. Compliance & Risk 5. Information Technology

Experience

1. Human Resources Director

   Scale Healthcare

   Sep 2023 — Present · Mohali district, IN

Education

• CHANDIGARH UNIVERSITY

  Ph.D. (Strategic Performance Management)

• Punjabi University, Patiala

  Bachelor of Laws

• Punjabi University

  Master of Business Administration (M.B.A.), Human Resources Management and Services

  2015 — 2017

• Punjabi University

  Bachelor of Commerce (B.Com. Professional) , Accounting and Business/Management

  2012 — 2015

Skills

• Performance Management
• Compensation & Benefits
• Sql
• Management
• Temporary Placement
• Human Resources
• Team Management
• Payrolls
• Employee Relations