Komal Rajput
Project Manager @The Muthoot Group
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WORK HISTORY
Project Manager @The Muthoot Group
Project 1 - Activation of existing & dormant customers for Gold loans- Achieved ₹3,635 Cr in active customer base disbursals in Q1- Converted over 40% of trained performers via targeted coaching- Speech analytics + training drove up connected call revenue from ₹1.1L to ₹2L per JRE (Apr–May’25)- Recognised 20 staff via contests contributing ₹49.2 Cr in business (Jun’25).Project 2- Strategic Partnerships & Tech Enablement for Loan @ Home & Takeover Business-Achieved ₹133 Cr disbursal against a ₹100 Cr target through strategic agency and digital partnerships — 133% target achievement-Onboarded 4,591 agents to support national-level expansion and doorstep servicing-₹531 Cr in Takeover disbursals against ₹1,500 Cr target, supported by regional execution and digital campaigns-480 branches mapped for takeover opportunity, with 63 Cr incremental disbursal from WhatsApp leads-Significantly reduced turnaround time (TAT) in LAH processes through digital process upgrades (OCR, app automation, real-time dashboards)-Created dedicated high-propensity customer lists used for targeted follow-ups by field teams and BMs.
EDUCATION
New Delhi Institute Of Management
PGDM MBA, marketing and digital marketing
Deshbhandhu College dehli university
Bachelor of Science - BSc, Physical Sciences, Computer Sciences
ABOUT KOMAL RAJPUT
Komal Rajput is a BFSI professional with 5+ years of experience in digital lending…
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