Komal Nagdev

Delivery Excellence & Governance | Guardian of SAP’s Cloud Revenue

Role
Delivery Management Office at SAP
Location
Mumbai, MH, IN
LinkedIn followers
500 followers
Supply Chain & LogisticsView LinkedIn profile

About Komal Nagdev

Strategic professional with diverse experience across Project Delivery Governance, Customer Success, Business Operations & Project Management at one of the world’s most innovative and leading technology giants.Drive global initiatives to safeguard cloud revenue, ensuring delivery excellence, with a focus on profitability, risk mitigation and value realization. Skilled in leading cross-functional collaboration, managing premium engagements and embedding best practices across programs.Bring a strong mix of analytical thinking, stakeholder alignment, C-suite engagement, with a passion for driving impactful change and sustainable business growth.

Experience

  1. Delivery Management Office

    SAP

    Jun 2021 — Present · Mumbai, IN

    Drive alignment between Global & Regional initiatives to ensure delivery excellence across strategic and high-impact SAP projects. Focused on driving simplification, standardization for an AI-ready data, while ensuring adherence to both financial and non-financial KPIs across portfolios, with utmost focus on P&L.Led robust governance frameworks to foster operational discipline, transparency and accountability across delivery portfolios. Act as a change management agent, promoting best practice implementation and introducing new processes to proactively mitigate risks and avoid potential dilution in project value or scope.Additionally, supported Premium Engagements (MaxAttention), contributing to global project success and exceptional customer experiences. Closely collaborated with the Global Lead TQM on service excellence, process optimization and escalation management, while strengthening trusted relationships with customer executives and SAP’s strategic partners.

Education

  • C.H.M College, University of Mumbai

    Bachelor's of management studies

    2008 — 2011

  • Vivekanand Education Society Institute Of Management Studies and Research

    MBA, Marketing

    2012 — 2014

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Komal Nagdev — Delivery Management Office at SAP in Mumbai, MH, IN | Unifers