Komal Mehra
Contact Center Rep Ii, Brorrowing @TD
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WORK HISTORY
Contact Center Rep Ii, Brorrowing @TD
London, ON, CA
EDUCATION
Future Canadian College
ECA, Early Childhood Education and Teaching
Fanshawe College
Business management, Business Administration and Management, General
Delhi University
Bachelor of Commerce (B.Com.), Business/Commerce, General
ABOUT KOMAL MEHRA
Experienced professional with over 8 years in operations, customer service, HR and fraud prevention across various industries. Proven expertise in managing high-volume customer interactions, analyzing complex issues, and implementing effective solutions to enhance operational efficiency.Skilled in fraud detection and prevention, I excel at identifying risks, conducting thorough investigations, and developing strategic action plans. My background in Fraud Prevention Analyst in Teleperformance IN has strengthened my ability to thrive in fast-paced environments, emphasizing teamwork and attention to detail.Adept at utilizing various tools and technologies, I have a solid understanding of social media marketing and customer retention strategies, contributing to increased brand visibility and customer loyalty. My strong communication and training abilities have enabled me to lead teams effectively, ensuring smooth onboarding and performance excellence.Passionate about leveraging my skills to drive success and deliver exceptional results in every role.
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