Komal Jawa
Enterprise Account Manager| Customer success | Salesforce CRM | Customer Experience | SaaS | Driving revenue & Customer Satisfaction | Process Improvement |
- Role
- Senior Key Account Manager at 360 Degree Cloud
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Komal Jawa
I am a Customer Success and Enterprise Account Management professional focused on helping…
Experience
Senior Key Account Manager
Mar 2024 — Present · IN
Understanding client needs and offering tailored solutions that align with their organizational goals- Developing competitive strategies and action plans to increase conversion rates- Demonstrating Salesforce\'s native products, including the SMS App, CTI App, and other apps, through relevant use cases to engage and educate customers- Coordinating with internal teams to ensure smooth onboarding, timely delivery, and effective training for new clients-Leading webinars and sessions with clients and internal teams to showcase and demonstrate the CTI Application.
Skills
- Market Research
- Employee Engagement
- Business Development
- Crm
- Competitive Analysis
- Territory Management
- Sales Force Development
- Team Management
- New Business Development
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