Komal Jaiswal

About Komal Jaiswal

Experienced Customer Success Consultant and Sales Professional with over two years of expertise in managing high-volume customers interactions, developing tailored solutions, and driving business growth. I have a proven track record of optimizing customer experiences, enhancing operational efficiency, and delivering results across various industries, including tech startups, food delivery, and consulting.In my role as a financial advisor in Bajaj FinServ Salaried personal loan department of prime cities, I managed 80+ customers interactions daily, leading to increase in sales through personalized CRM strategies and existing customers engagement. My experience in providing customers financial needs and collaborating on business growth campaigns has equipped me with the ability to drive customer retention and satisfaction.At Swiggy India, I supported restaurant partners by addressing complex inquiries related to profitability, discount policies, and payments, ensuring seamless onboarding and long-term partner success. My ability to collaborate with cross-functional teams and deliver win-win solutions contributed to overall business growth and enhanced client satisfaction.In addition to my customer success expertise, I hold certifications in Basics in computer and advance excel.I am passionate about leveraging my skills in client management, sales, and customer success to contribute to business growth and innovation. I am always open to connecting with like-minded professionals and exploring new opportunities to drive impact.

Experience

1. Team Leader

   Jeenish Ai

   Dec 2025 — Present

Education

• Kolhan University, Chaibasa

  Bachelor of Commerce - BCom, Accounting and Business/Management

• Blue Bells School - India

  Secondary School Examination, Business/Commerce, General

• Kolhan University, Chaibasa

  High School Diploma, Business/Commerce, General

  2020