Kenyetta Oliver

About Kenyetta Oliver

I am a motivated, & enthusiastic client advisor with 5+ years of experience in supporting diverse populations in the human services field. I\'m experienced in performing in client facing roles such as client management, customer service, recruiting & program management with a proven track record of client satisfaction. My passion is understanding people & helping them succeed in navigating complex issues & improving their quality of life. Presently, I am seeking to obtain a role in which I can expand my bank of knowledge while applying all transferable skills. I have a passion for transforming the mental healthcare system to becoming accessible to all and believe that my skills & experience would shine within a recruiting, talent acquisition or customer success manager role. I possess stellar multitasking, organizational, & interpersonal skills. I function well in fast paced environments where I can establish & maintain substantial relationships. I am well versed in developing concrete treatment & intervention plans with clients while collaborating with a team. If you believe that my background would be a great addition to your company feel free to message me or email at K••••••••@gmail.com. Areas of Expertise- Time Management- Decision Making- Adaptability- Empathy- Human Relations- Account Management- Customer Success- Teamwork & Collaboration- Multitasking & Prioritizing- Oral & Written Communication- Client Relationship Management- Strong Interpersonal Skills- Complex Problem Solving - Microsoft Office- Strategic Planning- Critical Thinking

Experience

1. Vendor Services Analyst

   Starr

   Dec 2023 — Present · New York, NY, US

   Verify all vendor procedures to ensure compliance with & expectations, decreasing vendor-related errors & improved accuracy in onboarding- Onboard approved vendors to the appropriate by collaborating with IT & finance teams, to streamline the process & enhance vendor integration efficiency- Facilitates training sessions for employees on T&E policy adherence & best practices, reducing errors in expense reporting- Develops & updates the department’s Standard Operating Procedures (SOP) & process flows- Review T&E policies, comparing spending trends to ensure the policy reflects appropriate & reasonable expectations- Collaborate with stakeholders to communicate key internal process enhancements- Ensures timely expense reporting by sending reminders to employees, which maintains accurate accounting & timely financial closures.

Education

• City University of New York-College of Staten Island

  Bachelor's of science, Sociology and Anthropology

  2010 — 2015