Kofi Poku
Retail Sales Associate @DSW Designer Shoe Warehouse
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WORK HISTORY
Retail Sales Associate @DSW Designer Shoe Warehouse
Organized and maintained shoe displays on the sales floor while providing customer assistance and answering product-related questions to enhance the shopping experience. Trained and operated as a cashier, accurately processing sales transactions and assisting with returns and exchanges. Supported stockroom operations, including locating shoes, restocking inventory, and fulfilling online and in-store orders efficiently.
EDUCATION
Dover-Sherborn High School
High School Diploma
Clark University
Bachelor of Arts - BA
ABOUT KOFI POKU
I am a motivated professional with experience in customer service, youth mentorship, and volunteer leadership, currently pursuing a Bachelor of Arts in Finance while minoring in Economics and Marketing at Clark University (Class of 2027). My background includes roles as a Retail Sales Associate, Head Counselor, and Youth Basketball Coach, where I developed skills in team supervision, activity coordination, and conflict resolution while ensuring safety and building positive environments.I bring a strong combination of customer service expertise, youth mentorship, and community engagement backed by practical experience. From supervising 20–30 children in summer programs to coaching youth in sports and supporting nonprofit initiatives like Habitat for Humanity and The Outreach Program, I’ve learned to deliver results in both structured and fast-paced environments. My ability to organize, communicate clearly, and foster collaboration has consistently helped me make a positive impact.What sets me apart is my blend of finance studies with hands-on leadership and service experience, preparing me to excel in roles that demand both analytical skills and people skills. I am CPR certified, proficient in Microsoft Office tools.Looking ahead, my goal is to grow within the fields of finance and business management while continuing to apply my leadership and mentorship skills to make a difference.Feel free to connect with me here on LinkedIn or reach out at p••••••@gmail.com
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