Koenraad Claeys
Customer Success Partner Driving Client Value Globally @Korn Ferry
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WORK HISTORY
Customer Success Partner Driving Client Value Globally @Korn Ferry
The Hague, NL
Passionate about nurturing strong customer relationships and maximizing the benefits of Success Profiles for the whole organization. I excel in creating personalized success strategies, offering insightful guidance, and delivering consistent support to guarantee customer delight and loyalty. With a flair for collaboration and innovation, I work alongside diverse teams to craft solutions that meet client goals. My technical acumen is grounded in Work & Career data and fit-for-purpose embedding in technologies and processes, ensuring that our customers\' experiences are not just satisfactory, but remarkable.
EDUCATION
Vlerick Business School
Management programme, Excellence in Business Process Improvement
Hay Group
Management programme, Leadership - MMPI
HOGENT
Post Bachelor, Marketing
Koninklijk Atheneum III Gent
Bachelor's degree, Economics
Arteveldehogeschool
Bachelor, Accounting
Ghent University
Bachelor, Economics
SKILLS
ABOUT KOENRAAD CLAEYS
I am a Customer Success Partner at Korn Ferry, where I drive enterprise wide customer value, digital transformation, and sales effectiveness through innovative and tailored solutions. With over 25 years of experience and expertise in human capital solutions, I help clients achieve maximum and sustainable value from their investment in our products and services.I work with colleagues, clients, and prospects across Europe and Africa to design and deploy large-scale, global, and integrated solutions that use the full breadth of our IP, data, tools, and professional expertise. I specialize in total rewards, work and career architecture, organizational design, commercial performance and digital solutions, and I act as a bridge between the digital and consulting businesses, helping consultants use our digital platform when scoping and delivering projects. I have also led and coordinated regional teams and communities in the KF Digital division, driving the digital transition from classic job evaluation to work and career architecture.
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