Kodi Benson
Director of Customer Service Workforce Management @First PREMIER Bank/PREMIER Bankcard
North Sioux City, SD, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Feb 2022 — Present
Director of Customer Service Workforce Management @First PREMIER Bank/PREMIER Bankcard
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SKILLS
Customer SatisfactionOutsourcingHiringCustomer RetentionCoachingTeam ManagementManagementHuman ResourcesCustomer ExperienceContact CentersWorkforce ManagementVendor ManagementAuditingTeam BuildingCall CentersCustomer ServiceOperational PlanningTrainingOffshoringBpoBusiness AnalysisCross-Functional Team LeadershipOperations ManagementTeam LeadershipCustomer SupportQuality AssuranceProcess SchedulerBusiness Strategy
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