Koby Conrad
Human Resources | Safe Tech Supporter | Slow Hiker | Fast Learner |
- Role
- Customer Success Coordinator at Banner Pest Services
- Location
- Orem, UT, US
- LinkedIn followers
- 500 followers
About Koby Conrad
If you can look past my love for sparkling water, horror movie obsession, and awful freestyle skills I am a pretty decent people person.I strive to work hard and step up to fulfill any role I am in. I try to listen to others and make everyone feel welcome and included. Working for kids tech I hope the world will continue to recognize the value of living outside the screen and setting up future generations with healthy tech habits.I am new to the recruiting world but have experience in customer support, troubleshooting, management, escalations, training, conflict resolution, and building positive work cultures. If you can train me, I can get the job done.
Experience
Customer Success Coordinator
Dec 2025 — Present · Lindon, UT, US
Managed high-volume scheduling and service coordination across multiple regions, ensuring accurate data entry and timely execution of services.Served as primary point of contact for hundreds of property managers and commercial clients weekly, providing clear communication and resolving time-sensitive issues.Reviewed and processed service agreements, proposals, and work orders with strong attention to compliance and documentation accuracy.Collaborated cross-functionally with technicians, routing teams, and customer service representatives to meet strict deadlines and maintain operational efficiency.Quickly ramped up in a fast-paced environment, meeting and exceeding performance expectations within a short timeframe.
Education
Utah Valley University
Bachelor's degree, Sociology
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