Kobe Bell
IT Help Desk Support @Moonlight Companies
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WORK HISTORY
IT Help Desk Support @Moonlight Companies
Reedley, CA, US
Provide first-level support to end-users via phone, email, and in-person.Troubleshoot and resolve technical issues related to Windows desktops and iOS devices.Assist with the setup and configuration of new hardware and software.Maintain accurate records of support requests and resolutions in the ticketing system.Collaborate with other IT team members to escalate and resolve complex issues.Educate users on best practices for using company technology and software.Perform regular maintenance tasks such as software updates and system backups.Ensure all IT equipment is functioning properly and efficiently
EDUCATION
Clovis East Highschool
High School Diploma
Western Governors University
Bachelor's degree
ABOUT KOBE BELL
Highly motivated and detail-oriented individual with a passion for cybersecurity, seeking an entry-level position to launch a career in the dynamic field of information security/Cybersecurity. Possess a solid foundation in network security principles and risk management, gained through College courses, coursework, and hands-on projects. Demonstrated ability to quickly grasp complex concepts and stay up-to-date with the latest industry trends. Committed to contributing to the protection of sensitive data, identifying vulnerabilities, and learning from experienced professionals to enhance my skills in cybersecurity best practices.
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