Vishal G.

About Vishal G.

Update: Reached UPSC CSE 2025 Personality Test (Among top 0.1% applicants) showcases expertise & know-how of public policy research, governance, administrative functions, and government-business interface.Vishal is a disciplined professional who values the importance of time. He is a sincere person who will work extremely hard to complete the work under his supervision within the given deadlines. He is an IIT & IIM Graduate which makes him confident to take on the challenges in the workplace & in real life. Following are some of his professional & behavioural traits,• Data-driven thinking towards proposing solutions to business problems.• Thrives working in a fast & growing environment.• Quick learning ability which increases his learnability towards various software tools for simplifying business problems & unearthing insights.• Excellent written & verbal communication.• A creative & curious mind which helps him in finding innovative ways of doing things.• Extremely interested in working in an e-commerce environment.• Interested in market research, digital marketing, product management and advertising.One thing that he is proud of & considers it to be his biggest achievement: When he completed a solo motorcycle ride on his Royal Enfield TB350 covering 9200 KMs crossing 14 Indian states in 25 Days. He did it within a limited budget managing & planning his expenses carefully to sustain the entire tour.He draws many of his management & life lessons from this journey which has helped him tremendously in becoming a better & enriched person. Contact:E-mail: v••••••••@gmail.comMobile:+91••••••••38Website:

Experience

1. Customer Success Manager

   Predis.Ai

   Mar 2026 — Present

   Streamlining customer service operations through effective process re-engineering, enhancing overall efficiency. • Leveraging AI technologies to automate customer service processes and touchpoints, improving response times. • Developing AI-driven customer success dashboards, providing actionable insights for strategic decision-making. • Crafting communication strategies aimed at maximizing Customer Lifetime Value, fostering long-term relationships.

Education

• Indian Institute of Management Sirmaur

  MBA, Marketing/Marketing Management, General

  2016 — 2018

• Sainik School Satara

  High School, Science

  2003 — 2008

• International Center for Promotion of Enterprises

  International Immersion Programme, International Economics

  2017 — 2017

• Indian Institute of Technology, Guwahati

  Bachelor's Degree, B.Tech, Electrical and Electronics Engineering

  2011 — 2015