Rohan Singh
Salesforce Business Analyst | Salesforce Consultant | Data-driven Solutions | Process Optimization | CRM Expert
- Role
- Salesforce Business Analyst at Jade Global
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Rohan Singh
Passionate about leveraging the power of Salesforce to drive business success, I am dedicated to continuously expanding my knowledge of the platform and staying updated on the latest industry trends and best practices. I thrive in dynamic, collaborative environments where I can contribute my analytical mindset, problem-solving abilities, and passion for optimizing CRM processes to deliver transformative results. Let\'s connect to explore how we can collaborate on driving business growth and unlocking the full potential of Salesforce.
Experience
Salesforce Business Analyst
Aug 2022 — Present · Pune, IN
Work closely with business owners across the globe to design solutions and define requirements for enhancements and new features development. • Support and assist the business users on the new features and enhancements. Resolve the reported issues and fix the bugs. Also, provide training to the users as and when required. • Analyze the requirements and document the functional and technical specifications. • Work with the design team to deliver scalable and efficient solutions for new CRM features and enhancements.• Work with the QA and Dev team to validate the new enhancements and features. • Review the test scripts prepared by the QA team and test the bug fixes, new solutions/enhancements. • Evaluate new apps, new SFDC release/Lightening features and leverage these to enhance the existing functionalities and suggest new functionalities. • Coordinating with UAT Stakeholders to get the UAT completed, Assist UAT stakeholders if they need help and get the UAT sign off on User Stories.• Participation in Sprint Review and Retrospective Meetings.
Education
IMEMHS
Matriculation
2004 — 2005
The Scottish Church Collegiate School
HIGH SCHOOL
2005 — 2007
George College Kolkata
Bachelor of Computer Application, Information Technology
2008 — 2011
Skills
- Rally
- Test Management
- Manual Testing
- Html
- Bmc Remedy
- Eloqua
- Quality Assurance
- Salesforce.com Administration
- Agile Methodologies
- Integration Testing
- One3
- Siebel
- Bmc Remedy Ar System
- Oracle
- Requirements Analysis
- Testing
- Ldap
- Functional Testing
- System Testing
- Sfdc Testing
- Sql
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