Kondra W.

Liaison Officer | Sales Support Specialist | Customer Care Professional | Accounting Assistant | Service Solutions Management | Project Management | Technical Services

Role
Inside Sales Representative at Cigna Health Benefits
Location
Atlanta, GA, US
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Kondra W.

Shaped a rock-solid ten-year employment history remarkably meeting business’ needs and productivity goals. Developed and implemented effective sales plan which consistently maximized customer retention and account reconciliation to generate revenue through improving customer engagement.

Experience

  1. Inside Sales Representative

    Cigna Health Benefits

    Mar 2022 — Present · Atlanta, GA, US

    Contact Express Scripts members to educate and explain patients prescription benefit plan design and discuss options to fill their medications through Express Scripts Pharmacy home delivery service. Compare both potential cost savings and conveniences that their plan already offers with retail in-network pharmacies to Express Scripts. Guide probing and pivoting sales strategies to maintain minimum daily 92% quality goal with an average 98.76% weekly score. Adhere to call metrics of 3.3 prescriptions per phone hour by successfully earning 6.39 prescriptions per phone hour.

Education

  • Abraham Baldwin Agricultural College

    General Studies

    2009 — 2010

  • West Georgia Technical College

    In Progress

    2013 — 2015

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Kondra W. — Inside Sales Representative at Cigna Health Benefits in Atlanta, GA, US | Unifers