Katelyn Thompson
UX Research Leader @ Agilitee
- Role
- Ux Researcher at Agilitee
- Location
- Chicopee, MA, US
- LinkedIn followers
- 500 followers
About Katelyn Thompson
UX leader with 15+ years shaping complex product systems by translating ambiguity into structured workflows, measurable requirements, and scalable experience models. Leveraging AI-augmented research and scenario modeling to stress-test edge cases and de-risk product decisions in high-complexity environments.
Experience
Ux Researcher
Mar 2025 — Present
Hired to strengthen UX research at a Fortune 500 retailer—elevating practices from reactive design validation to proactive, scalable influence. Focused on facilitating cross-team insights by building shared understanding and alignment on user needs throughout initiatives’ lifecycles.
Education
Bentley University
BS, Information Design and Corporate Communication & Media Arts
2004 — 2007
School of the Museum of Fine Arts
Certificate, Graphic Design
2011 — 2020
Bentley University - McCallum Graduate School of Business
MS, Human Factors in Information Design
2008 — 2009
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