Kristin Kwasnik

About Kristin Kwasnik

Education technology executive with 15+ years building and scaling revenue, services, and customer organizations across K–12 and Higher Education.I’ve led $245M+ education portfolios, driven 50%+ YoY growth, and partnered cross-functionally to align go-to-market, delivery, and retention strategy across complex institutional customers. My focus is simple: build scalable growth engines that balance revenue expansion, operational rigor, and exceptional customer outcomes.Known for leading through transformation, developing high-performance teams, and turning customer engagement into measurable business impact.I’m particularly energized by enterprise EdTech platforms and growth-stage companies looking to scale vertical strategy, services attach, and long-term customer value.

Experience

1. Rvp, Education Portfolio Lead, Professional Services

   Salesforce

   Jan 2024 — Present · Washington, DC, US

   Own go-to-market strategy and services growth for Education vertical, driving $27M in annual bookings and 56% YoY growth• Lead engagement management and delivery assurance for $18.5M revenue portfolio, aligning margin discipline (12% delivered margin) with high-quality execution• Influence expansion strategy across top-tier EDU accounts, contributing to $109M pipeline acceleration in partnership with Sales leadership• Maintain 4.7/5 CSAT, reinforcing brand credibility while scaling delivery operations• Drive operational rigor across forecasting, resource planning, and bid governance to ensure profitable, repeatable growth

Education

• Colgate University

  B.A.

Skills

• Marketing
• Account Management
• Customer Relationship Management (Crm)
• Training
• Saas
• Strategy
• Event Management
• Excel
• Management
• Crm
• Recruiting
• Salesforce.com
• Business Development
• Software as a Service (Saas)
• Microsoft Office
• Sales
• Customer Service
• Word
• Event Planning
• Microsoft Excel
• Powerpoint