Kmitra Lovely
Director Administrative Management, Electronic Health Records Management Integration Office @U.S. Department of Veterans Affairs
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WORK HISTORY
Director Administrative Management, Electronic Health Records Management Integration Office @U.S. Department of Veterans Affairs
Washington, DC, US
I lead strategic operations, financial oversight, and business process improvements within the Electronic Health Record Modernization Integration Office (EHRMIO). I oversee hospital travel management, purchase card operations, procurement strategies, and operational efficiencies, ensuring compliance, cost-effectiveness, and streamlined workflows in support of VA’s multi-billion-dollar healthcare modernization initiative.Key Leadership & Operational Accomplishments: Optimized purchase card & procurement operations, managing millions in transactions while ensuring 100% policy compliance and financial accuracy. Led transformation of travel management workflows, implementing automated processes that reduced reimbursement delays by 70% and improved staff travel logistics. Implemented cost-saving measures, identifying inefficiencies and renegotiating vendor agreements that resulted in thousands in annual savings. Oversaw high-volume financial transactions, ensuring timely purchase approvals, reconciliation, and budget alignment to prevent delays in mission-critical healthcare programs. Drove process automation & compliance improvements, reducing manual errors and increasing financial reporting accuracy by 40%. Strengthened stakeholder collaboration, working cross-functionally with leadership, vendors, and financial analysts to enhance operational efficiency.Leadership Impact:• Directly responsible for the fiscal management & policy compliance of EHRMIO’s travel and financial operations.• Ensured seamless execution of executive travel, procurement, and hospital operational logistics in alignment with VA modernization goals.• Increased financial transparency by developing new tracking and reporting systems that improved budget forecasting and reconciliations.• Trained & mentored staff on VA policies, procurement best practices, and travel regulations, enhancing team efficiency and accuracy.
EDUCATION
University of Phoenix
Master of Business Administration (MBA)
National University
Doctor of HealthAdministration
University of Phoenix
Bachelor of Science (BS)
ABOUT KMITRA LOVELY
Transforming Hospital Operations | Driving Excellence in Patient Experience & Financial Performance I am a senior healthcare executive with over a decade of leadership in hospital administration, patient access, and operations optimization. I have successfully led operations, workforce restructuring, and digital transformation initiatives, ensuring healthcare organizations increase efficiency, improve patient outcomes, and drive financial sustainability. Hospital & Healthcare Leadership I have led hospital operations and patient experience initiatives for large medical centers, overseeing budgets exceeding $500M+, directing 200+ employees, and executing process improvements that saved millions in costs while enhancing service delivery. Key Accomplishments: Increased patient access by 40%, reducing appointment delays & optimizing scheduling workflows. Drove a 70% reduction in hospital operational inefficiencies, improving compliance & workflow automation. Negotiated & retained a $10M patient lodging contract, ensuring uninterrupted access for families. Optimized hospital workforce management, reducing turnover by 30% & eliminating $50K+ in unnecessary overtime costs. Led financial and revenue cycle improvements, driving collections and boosting hospital funding for patient services. 🤝 Let’s Connect! I am actively seeking executive opportunities in private hospitals and healthcare systems where I can optimize operations, improve patient experiences, and drive financial performance. If your organization is looking for a dynamic healthcare leader who can drive measurable results, let’s discuss how I can contribute to your success. DM me or email me at k••••••@yahoo.com to connect!#HealthcareLeadership |#HospitalOperations |#RevenueCycle |#PatientExperience |#ExecutiveLeadership
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