Kate McNichols

About Kate McNichols

I have a natural passion for technology and experience in everything from graphic design and public relations to training and web-based learning to computer programming and Project management. I like to refer to myself as a Jill of all Trades because, with a little knowledge of something, the desire to learn more about it, and the ability to problem solve, I can own any task that comes my way. So, what problem can I help you with today?

Experience

1. Workday Solution Analyst Ii

   Ecolab

   Apr 2021 — Present · Naperville, IL, US

   Responsible for understanding the technology, business processes and opportunities within the context of the technical and business requirements in order to recommend solutions that enable the organization to achieve its goals.*Analyze business and user needs; work as a liaison amount users and stakeholders in order to elicit, analyze, communicate, document and validate requirements for changes to business processes; revise existing system logic as necessary; and ensure testing requirements aremet.*Provide Workday product expertise and engage directly with HR Community, Business Users and the broader HR Technology Service Delivery Team.*Work in collaboration with Operations team to support resolution of Tier 3 serviceissues/requests.*Participate in planning, validation and testing of service updates and new releases from Workday.*Define action plans for HR Technology for appropriate communications or educationsolutions.*Distribute communications in partnership with corporate communicationsExecute effective education including content design, development and delivery incollaboration with other team members*Manage education resources including the maintenance and organization of job aids and presentations, Workday resources on Inside Ecolab and translated materials for supported languages.

Education

• University of St. Francis

  B.A., Mass Communication: Graphic Arts, Advertising/ PR

  2000 — 2004

• Northern Illinois University

  M.A., Communication: Media Studies

  2005 — 2007

Skills

• Teaching
• Public Speaking
• Microsoft Office
• Process Improvement
• Workday
• Web Content
• Technical Writing
• Html
• Technology Needs Analysis
• Adobe Acrobat
• Leadership
• Green Belt
• Six Sigma
• Software Documentation
• Communication
• Blackboard
• Creative Problem Solving
• Public Relations
• Media Relations
• Proofreading
• Press Releases
• Marketing
• Educational Technology
• Publications
• Graphic Design
• Change Management
• Learning Management Systems
• Articulate Studio
• Multimedia
• Blogging
• Training
• Editing
• Camtasia
• Yellow Belt
• Email Marketing
• Adobe Creative Suite
• Adobe Connect
• Project Management
• Content Development
• Instructional Design