Kendrick Mason

About Kendrick Mason

Just like a paper plane, every product starts as a blank sheet. Every fold — every design decision — should be intentional, research-backed, and shaped through collaboration.That’s how I lead design: with clarity, systems thinking, and a deep focus on team culture. With 15+ years across fintech, travel, and tech, I’ve built scalable design systems, facilitated better critiques, and coached teams toward thoughtful, user-centered outcomes.With 15+ years across fintech, travel, and consumer electronics, I lead teams, scale systems, and drive UX strategy that aligns user needs with business goals. From internal tools to consumer platforms, I bring clarity to complexity and foster cultures where designers do their best work.

Experience

1. Product Design Lead Offers, Shopping & Experiences

   JPMorganChase

   Nov 2022 — Present · Plano, TX, US

   Own design strategy and execution across Chase’s consumer and merchant incentiveplatforms, including Chase Offers, Chase Shopping, and the upcoming launch ofChase Experiences.Leads end-to-end initiatives that deliver measurable businessvalue while improving usability for both customers and small business partners.Facilitated an end-to-end design workshop for Campaign Central that acceleratedalignment and delivery, helping the team ship a full platform redesign in under ayear.Currently leads design for Chase Offers and Chase Shopping on the consumer side,ensuring alignment across multiple touchpoints and maintaining consistencywithin the broader Chase digital ecosystem.Conducts weekly product-design syncs to align priorities, respond to cross-functionalinput, and iterate on initiatives in flight.Drives long-term UX visioning, partner strategy discussions, and roadmap planningalongside product and strategy leads.

Education

• Southern New Hampshire University

  Bachelor of Arts - BA, Graphic Design

• University of North Texas

  Master of Arts - MA, Interaction Design

Skills

• Invision
• Adobe Acrobat
• Sketch App
• Adobe Illustrator
• User Research
• Corporate Branding
• User Experience Design
• Usability Testing
• Digital Photography
• Uxpin
• Packaging Artwork
• Graphic Design
• Branding & Identity
• Adobe Indesign
• Adobe Photoshop
• Digital Asset Management
• Adobe Creative Suite
• Logo Design
• Wireframing
• Rapid Prototyping
• Adobe Experience Design Cc
• Project Management
• User Interface Design
• Brand Management
• Microsoft Office