Kerrie Knowles

Head of Customer Value @Tes

Sheffield, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2026 — Present

Head of Customer Value @Tes

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Sheffield, GB

EDUCATION

1999 — 2002

Sheffield Hallam University

BSc, Applied Chemistry

1997 — 1999

Priestley Sixth Form College

A-Levels, General Studies, Geography, Chemistry, Biology

1992 — 1997

Birchwood Community High School

GCSE's, 12 Subjects; Including Maths, English and Science

SKILLS

TelecommunicationsCall CentersVoipBroadbandTechnical SupportNetworkingCustomer ExperienceTelephonyContact CentersManaged ServicesMobile DevicesService DeliveryManagementMplsTeam ManagementAdslWanIpDnsPerformance ManagementTraining DeliveryIvrIsdnCisco TechnologiesUnified CommunicationsMicrosoft ExchangeNetwork DesignEthernetInternet ServicesTelecommunications ManagementDslTelephony SupportLan-WanTcp/IpData Backup SolutionsRoutersVlanIp VpnTelecommunications BillingVpls

ABOUT KERRIE KNOWLES

An accomplished Customer Success & Services Leader, with over 10 years’ experience across the Education Technology, Telecommunications, Utilities, and Government Administration sectors. Self-motivated and target driven, with the ability to direct the creation and implementation of winning customer success and service initiatives. Able to quickly establish credibility with senior and executive stakeholders. Proven success delivering innovative customer centric solutions that transform organisational capabilities, and accelerate strategic company growth.

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Kerrie Knowles — Head of Customer Value at Tes in Sheffield, GB | Unifers