Lukas Klimek

Cs Global Lead @TikTok

Lead customer support quality and risk-control priorities within the TikTok LIVE ecosystem, helping protect platform trust across users, creators, and agencies.performance management, and long-term capability building.• Drive QA consistency and support accuracy by raising operating standards, improving calibration, and strengthening execution against policy and quality expectations.• Support queue stability and operational resilience through productivity focus, clearer accountability, and more consistentn team management practices.• Partner across operations and stakeholder groups to align quality, compliance, and workforce performance with broader business needs in LIVE.