Klaus Graf
Owner @Opti-Serv Unternehmensberatung Für Servicemanagement Gmbh
Stuttgart, DE
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2001 — Present
Owner @Opti-Serv Unternehmensberatung Für Servicemanagement Gmbh
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EDUCATION
N/A
Deutsche Telekom
Fernmeldehandwerker , Technischer Fachwirt Telekom
SKILLS
Contact CentersSales OperationsCall CenterCustomer ServiceAutomotive AftermarketMedia RelationsTelecommunication ServicesDirect MarketingDirect SalesDirect MailSurvey DesignSurvey ResearchProcess ControlControl Systems DesignQuality ControlQuality of CareSoftware Quality ControlSoftware Quality ManagementCrm IntegrationAvaya Communication ManagerAvaya AesAvaya Ip TelephonyAvaya AuraSiemens HipathAlcatelVoice PortalIvrWallboardDashboardCustomer SatisfactionCustomer ExperienceCustomer Experience ConsultingCustomer Experience AnalysisCustomer SupportCustomer Lifecycle ManagementAspect AcdVoipProject ManagementProject CoordinationQuality Management
ABOUT KLAUS GRAF
Klaus Graf Business Profi im Bereich Kundenservice, Vertrieb und…
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