Klatoaba S.
- Role
- Lead Deal Desk Strategist at Linkedin
- Location
- Oakland, CA, US
- LinkedIn followers
- 500 followers
About Klatoaba S.
Experienced Lead Deal Desk Strategist with 6 years of progressive expertise in enhancing…
Experience
Lead Deal Desk Strategist
Jun 2021 — Present
Successfully improving cross-functional collaboration by launching and globalizing a program that enhances communication between Deal Desk and other cross-functional partners, resulting in improved response times and increased knowledge sharing. • Enhancing operational efficiency by updating and integrating the SLA & escalation path program with cross-functional initiatives, reducing manual effort by 3 hours quarterly. • Serving as a global subject matter expert on key sales and cross-functional processes, offering insights and guidance to teams across the organization. • Acting as a program manager for a set of related projects, facilitating a comprehensive understanding of processes and scopes between Deal Desk and cross-functional teams. • Initiating and leading initiatives aimed at team development, and expanding the capabilities of the global team through skill-building and knowledge sharing. • Maintaining a wide knowledge base, positioning myself as a go-to resource for strategic insights and collaborative solutions.
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