Kevin Konkolics

About Kevin Konkolics

I’m a self-starter, a go-getter, and someone who takes full ownership of results. I thrive in roles where I can bridge the gap between deeply technical teams and everyday users—translating complex systems into actionable steps that drive real, measurable success for customers.My strength lies in understanding intricate technologies and breaking them down in ways that empower clients to move forward with confidence. Whether I’m training a team, managing a project, or stepping in as a trusted advisor, I meet people where they are and help them get where they need to go.I\'m passionate about helping others succeed—even when they don’t quite know what they need yet. Sometimes it’s technical training. Sometimes it’s project coordination. And sometimes, it\'s just being the dependable expert in their corner. Whatever the case, I bring focus, energy, and intentionality to every interaction.At my core, I’m a presenter, an educator, and a relationship-builder. I move fast, learn quickly, and work hard to make sure every customer feels supported, understood, and set up to win.

Experience

1. L3 Technical Support Engineer Jbod Jbof Storage Systems

   WD

   Dec 2025 — Present

Education

• Kutztown University of Pennsylvania

  Bachelor of Science (B.S.), Clinical Psychology

Skills

• Microsoft Excel
• Microsoft Word
• Leadership
• Public Speaking
• Metatrader
• Sales
• Customer Service
• Social Engineering
• Risk Assessment
• Communication
• Technical Support
• Decision Making
• Body Language
• Verbal Behavior
• De-Escalation
• Client Rapport
• Hypnosis
• Neuro-Linguistic Programming
• At Multitasking
• Time Management
• Point of Sales
• Proprietary Trading
• Electronic Trading
• Emergency Medical
• Forex
• Trading
• Foreign Exchange
• Networking
• Access
• Analysis
• Marketing
• Microsoft Office
• Virtualization
• Hbss
• System Center Configuration Manager (Sccm)
• Mcafee Antivirus