Kristen Walters
Operational Excellence and Efficiency | Business Operations Leader | Servant Leader | Strategic Planning | Portfolio Governance | Leadership in Global Teams
- Role
- Chief of Staff, Business Operations Leader at Dell Technologies
- Location
- Fort Collins, US
- LinkedIn followers
- 500 followers
About Kristen Walters
Chief of Staff / Operational Leader with deep experience in tech and a sharp focus on…
Experience
Chief of Staff, Business Operations Leader
Jan 2022 — Present · Fort Collins, CO, US
A strategic and operational leader driving alignment, execution, and scalable efficiency across the Content Engineering & Translation organization for a budget of $35M and 400 headcount. Rhythm of the Business: Drive, streamline, and advance communications framework for weekly staff, monthly reviews, QBRs, All Hands and strategic planning. Capacity and Headcount Planning: Deliver cycles and forecast modeling with accuracy, ensure financial targets within ±1% variance and workforce planning Annual Operating Plan (AOP) and Long-Term Plan (LTP) processes and strategy. Portfolio Optimization and Data Leadership: Synthesize / strategize deliverables to streamline portfolio management, enabling a data driven reduction of 10% annual deliverables. Stakeholder Management & Strategic Program Leadership: Orchestrate and manage complex projects with multiple moving parts to ensure strategic objectives translate into actionable results for Leadership Team, resulting in a 20% increase in initiative throughput. Performance Management: PMO for Talent Mgmt. System to enhance visibility and accelerate development for succession planning, increase promotions by 22%; and manage awards and surveys. Data Driven Decision Making: Define KPIs, maintained reporting dashboards to embed a data first culture on workforce utilization, increasing data driven decision-making touchpoints by 300%. Change Management / Process Optimization & Efficiency: Architect new systems and processes, reduce administrative burden by 10%($300K savings) while improving stakeholder satisfaction, identify and address gaps or inefficiencies in operational plans and implement solutions that improve scalability. Cross-Functional Partnership: Lead the strategic analytics partnership with Finance, and HR to enable reporting of headcount, capacity, and productivity, ensuring alignment across the organization.
Education
Regis University
Master of Business Administration
Montana State University
Bachelor's degree
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