Kamal Kalra

Senior Advisor @ Dell Technologies | Gen AI | Data Science | NLP

Role
Senior Advisor, Business Intelligence at Dell Technologies
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Kamal Kalra

Experienced Data Scientist specializing in NLP, deep learning, and text classification. Proficient in Python and Transformer architecture, with a proven track record in developing advanced machine learning algorithms. My expertise extends to exploring the latest Large Language Model (LLM) architectures and fine-tuning them on custom datasets, showcasing a commitment to staying at the forefront of innovation. Strong communicator and collaborative team player, passionate about Generative AI and driving impactful solutions in AI.

Experience

  1. Senior Advisor, Business Intelligence

    Dell Technologies

    Apr 2022 — Present · Bengaluru, IN

    Effectively utilizing Generative AI to gather insights from agent-customer log data by employing various prompts. These prompts assist stakeholders in addressing diverse questions such as log summaries, issue classifications, part information, and Customer Satisfaction (CSAT) and Dissatisfaction (DSAT) metrics.Continuously learning and applying new Generative AI models, particularly Large Language Models (LLMs) such as LLaMA, Zephyr, and LLaVA, to fine-tune customer data for text and image analysis in classification and other project scenarios. This proactive approach aids the business in identifying outliers and provides in-depth insights aimed at significant cost savings.

Education

  • Punjab Technical University

    B.Tech, Electronics & Instrumentation

    2001 — 2005

  • VEDANT

    Advance Post Graduate Diploma, VLSI

    2006 — 2006

  • Swinburne University of Technology

    ME, Microelectronic/VLSI (Honours)

    2009 — 2011

  • C-DAC: Centre for Development of Advanced Computing

    PGD, Industrial Automation and System Design

    2005 — 2005

  • International Institute of Information Technology Bangalore

    PGDDS, Data Science

    2018 — 2019

Skills

  • Patent Searching
  • Competitive Intelligence
  • Research
  • Patent Applications
  • Prior Art Search
  • Technology Transfer
  • Patent Prosecution
  • Analysis
  • Prosecution
  • Licensing
  • Commercialization
  • Electronics
  • Nanotechnology
  • Lifesciences
  • Due Diligence
  • Patent Portfolio Analysis
  • Patent Litigation
  • Patentability
  • Biotechnology
  • Intellectual Property Valuation
  • Intellectual Property
  • Semiconductors
  • Patents
  • Trademarks
  • Patent Analysis
  • Invention

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Kamal Kalra — Senior Advisor, Business Intelligence at Dell Technologies in Bengaluru, KA, IN | Unifers