Kamal Kalra
Senior Advisor @ Dell Technologies | Gen AI | Data Science | NLP
- Role
- Senior Advisor, Business Intelligence at Dell Technologies
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Kamal Kalra
Experienced Data Scientist specializing in NLP, deep learning, and text classification. Proficient in Python and Transformer architecture, with a proven track record in developing advanced machine learning algorithms. My expertise extends to exploring the latest Large Language Model (LLM) architectures and fine-tuning them on custom datasets, showcasing a commitment to staying at the forefront of innovation. Strong communicator and collaborative team player, passionate about Generative AI and driving impactful solutions in AI.
Experience
Senior Advisor, Business Intelligence
Apr 2022 — Present · Bengaluru, IN
Effectively utilizing Generative AI to gather insights from agent-customer log data by employing various prompts. These prompts assist stakeholders in addressing diverse questions such as log summaries, issue classifications, part information, and Customer Satisfaction (CSAT) and Dissatisfaction (DSAT) metrics.Continuously learning and applying new Generative AI models, particularly Large Language Models (LLMs) such as LLaMA, Zephyr, and LLaVA, to fine-tune customer data for text and image analysis in classification and other project scenarios. This proactive approach aids the business in identifying outliers and provides in-depth insights aimed at significant cost savings.
Education
Punjab Technical University
B.Tech, Electronics & Instrumentation
2001 — 2005
VEDANT
Advance Post Graduate Diploma, VLSI
2006 — 2006
Swinburne University of Technology
ME, Microelectronic/VLSI (Honours)
2009 — 2011
C-DAC: Centre for Development of Advanced Computing
PGD, Industrial Automation and System Design
2005 — 2005
International Institute of Information Technology Bangalore
PGDDS, Data Science
2018 — 2019
Skills
- Patent Searching
- Competitive Intelligence
- Research
- Patent Applications
- Prior Art Search
- Technology Transfer
- Patent Prosecution
- Analysis
- Prosecution
- Licensing
- Commercialization
- Electronics
- Nanotechnology
- Lifesciences
- Due Diligence
- Patent Portfolio Analysis
- Patent Litigation
- Patentability
- Biotechnology
- Intellectual Property Valuation
- Intellectual Property
- Semiconductors
- Patents
- Trademarks
- Patent Analysis
- Invention
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