Kathleen Wessel
VP business management @ AHA Center for Health Innovation
- Role
- Vice President, Business Management & Operations at American Hospital Association
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Kathleen Wessel
Accomplished healthcare executive with 20+ years of successfully designing, leading, and…
Experience
Vice President, Business Management & Operations
Jan 2013 — Present · Chicago, IL, US
Lead a $25M account services business unit, including marketing, account management, and field teams. Establish business unit key performance metrics aligned to company’s long-term vision and mission; manage teams to achieve goals. Oversee cross-functional restructuring of internal and external facing operational processes; streamline workflows, improve data management and sharing, and ensure adherence to top-quality customer service. Work closely with teams to create and execute strategic marketing and sales support plans with budgets that position four portfolios of AHA-endorsed products to targeted healthcare titles. Create tools, team protocols, and analytics to evaluate partner satisfaction, perception, and revenue risk. Develop and execute change management recommendations based on stakeholder feedback. Manage finance, analytics, and data management departments responsible for supporting three independent businesses, representing $10M in annual operating budgets. Deliver annual strategic planning and budgeting process for overall organization. Served as a member of the AHA Solutions Executive Leadership Team.
Education
University of Chicago
Certificate, Integrating Technology in Business Operations
2001
The George Washington University
MBA, Healthcare MBA
2007 — 2009
Quinlan School of Business, Loyola University Chicago
BBA, Marketing
1987 — 1991
DePaul University
Graduate Studies in Communications
1996
Skills
- Budgets
- Program Management
- Financial Modeling
- Business Process Improvement
- Go-to-Market Strategy
- Project Management
- Healthcare Management
- Strategy
- Healthcare Information Technology
- Pricing
- Budget Management
- Analytics
- Team Building
- Management
- Nonprofits
- Training
- New Business Development
- Healthcare
- Business Development
- Strategic Partnerships
- Account Management
- Change Management
- Salesforce.com
- Marketing Communications
- Business Analysis
- Start-Ups
- Forecasting
- Crm
- Leadership Development
- Managed Care
- Market Research
- Grant Management
- Budget Development
- Data Analysis
- Process Improvement
- Customer Relationship Management (Crm)
- Public Speaking
- Leadership
- Strategic Planning
- Marketing
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