Ken R.
Senior Analyst @ Operation Smile | Healthcare, Security, Process Improvement
- Role
- Senior Business Systems Analyst at Operation Smile
- Location
- Norfolk, VA, US
- LinkedIn followers
- 500 followers
About Ken R.
Prior Healthcare Executive, with over 10 years of experience in healthcare and logistics domains, I am a Senior Business Systems Analyst at Operation Smile, a non-profit organization that provides free surgeries for children and young adults with cleft lip, cleft palate, and other facial deformities. I have earned certifications in Project Management Professional (PMP), Healthcare Information and Management Systems (HIMSS), Healthcare Information Security and Privacy Practitioner (HCISPP), and Certified Information Systems Security Professional (CISSP), demonstrating my expertise and commitment to the field. My mission is to utilize systems and technologies to optimize the efficiency and effectiveness of Operation Smile\'s global operations and programs, and to enable the delivery of high-quality care to our patients. I have a strong background in system administration, process documentation and improvement, low code/no code applications, healthcare informatics, cybersecurity, project management, and agile development. I am also passionate about citizen development, which is the practice of creating and deploying applications by end-users without coding. I coach and mentor others in this area, leading them to success and moving the organization forward. I am a knowledge sponge and a lover of challenges, always eager to learn new skills and solve problems. I am also a builder of teams, collaborating with diverse stakeholders across different domains and cultures.
Experience
Senior Business Systems Analyst
Jul 2019 — Present · Virginia Beach, VA, US
Senior Business Analyst: System Administration; Process documentation/improvement; Instructor; Low code/no code applications. I work in financial, HR, healthcare, and cloud computing domains. Experience with: Sage Intacct; SAP Concur Travel/Expense; Workday Adaptive Insights; REDCap; Power Platform; Azure cloud applications and AI/ML projects; Brainer LMS; Smart Sheets; Monday.com; Thought Farmer; and Microsoft Office products.
Education
TUI University
Certificate, Healthcare Informatics
2011 — 2011
Gerard High School
Diploma, General Studies
1979 — 1983
ECPI University
Other, Computer and Information Sciences, General
2015 — 2015
ECPI University
Master of Science (M.S.), Information Systems
2015 — 2017
OLPH
N/A, General Studies
1970 — 1979
TUI University
BS, Healthcare Administration
2007 — 2010
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