Kimberly Johnston

About Kimberly Johnston

Generali Global Assistance, a global leader in travel protection hosts a family of companies included within the Generali umbrella of companies. CSA, based out of San Diego (Kearny Mesa area) with operations in Fort Lauderdale / Miami (Pembroke Pines), is the Corporate brand for Travel Insurance to include tour operators, cruise and airline partners, vacation rental, travel agent and other retail partners that distribute travel insurance products. Operations include our customer service and claims departments with support departments of HR, IT, accounting, finance, marketing, sales, client relations, business excellence, and actuarial / underwriting.GMMI, located in Fort Lauderdale / Miami, FL (Pembroke Pines), is our brand for global medical cost containment and medical risk management solutions. Areas of operation include customer service, lean team, HR, IT, projects and more.Iris, Powered by Generali located in Washington, DC is our global identity and cyber protection division produces personal privacy and cybersecurity B2B2C solutions. Areas of operation include IT, sales, administrative, marketing, accounting, etc.Generali US Branch, located in New York City, is the travel insurance underwriter for Generali Global Assistance. Areas of operation include accounting, regulatory, liability claims, and more.We offer a positive, inclusive family culture with approachable, friendly teams in a casual work environment. Feel free to message me if you are looking for a really positive career change. I may be able to help!

Experience

1. Vice President of Talent Services

   Generali Global Assistance

   Dec 2023 — Present · Kansas City, MO, US

   In my current role at Generali Global Assistance, I oversee talent services to include: Talent Acquisition, Talent Development, and Compensation for all US entities. It is my goal to develop and maintain strong internal and external talent pipelines through creative sourcing strategies as well as internal talent development programs. We recognize our employees are our biggest assets and we understand that to retain top talent, we must be able to provide development opportunities and an inclusive environment that nurtures growth. Our offices in San Diego, Miami, Washington DC, and New York City offer exciting opportunities in Customer Service, Claims, Administrative support, Accounting / Finance, IT, Project Management, Human Resources, Marketing, Licensing, Lean, Compliance, Actuarial & Underwriting, Sales, Client Relations, etc. We offer a truly unique environment that rewards collaboration in a diverse and supportive environment. We pride ourselves on our transparent management style that fosters a culture of inclusiveness and respect which rewards innovation. At the center of our core values is our “We Care” statement in which we believe all employees should be caring, available, reliable and easy to work with. While working on a global scale can present certain challenges, we offer a broad range of skills to include a 24/7, 365 call center that represents 42 languages to support our clients at the utmost level of service. If you are interested in being part of something that is truly impactful and enriching to the lives of others, I would love to hear from you. I am always seeking out the best and brightest to be a part of “la familia!”

Skills

• Human Resources Information Systems (Hris)
• Onboarding
• College Recruiting
• Customer Service
• Talent Management
• Microsoft Office
• Recruiting
• Leadership
• Succession Planning
• Hiring
• New Hire Orientations
• Logistics Management
• Human Resources
• Hris
• Employee Relations
• Strategic Planning
• Training
• Logistics
• Contract Negotiation
• Talent Acquisition
• Operations Management
• Management
• Team Building
• Negotiation
• Benefits Administration
• Applicant Tracking Systems
• Employee Benefits