Kj mc Gowan
Director of Product & Operations @Scout Solutions
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WORK HISTORY
Director of Product & Operations @Scout Solutions
Toronto, ON, CA
I oversee the full lifecycle of our product portfolio including JClass, Membertraxx, Lydian Studio and several emerging platforms. My work sits at the intersection of product strategy, engineering collaboration, and customer success. I lead our technical teams to define roadmaps, strengthen infrastructure, and improve product reliability at scale, while also managing licensing, renewals, and long-term customer relationships. I’m focused on building clear processes, reducing operational friction, and making sure our products continue to perform the way enterprise customers expect.
EDUCATION
Universidad Francisco de Vitoria
Bachelor of Business Administration (B.B.A.)
Technological University Dublin
B.Sc. in Business and Management
ABOUT KJ MC GOWAN
Operational Strategist with 10 years of experience in fast-paced software environments. My end goal is to reduce operating costs, drive revenues, and increase overall efficiencies. Whether it\'s leading change through the implementation of new technologies or inspiring teams to reach new heights, I am committed to delivering results.
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