Kay Hussain

Administration Manager @United Water Restoration Group, Inc

FL, US

Handle daily Bank deposits and credit card payments for five locations.Update received payment in Quickbooks, PSA, Smartsheet, and Daily Collection log.Organize and revamp office operations and procedures and create tutorials to assist with the process.Supervise Administrators to carry out their daily tasks.Assist with Payroll: audit and review timesheet based on the GPS Report for each Technician.Answers call, accurately listen to customer inquiries, and relay information to the proper team member(s).Create, update, and report jobs in PSA and Smartsheet.Audit jobs by ensuring all the required documentation are in the system, and generate the fleet report for invoicing.Create purchase orders for subcontracted work.Follow up on pending sales and canceled appointments to convert them into sales.I created a document management system to reduce paper usage and improve tracking accuracy.

deCarteret College High School

Diploma, Business, 1-5

Northern Caribbean University

Bachelor of Arts (B.A.), Mass Communication/Media Studies