Keith Jesso
IT Support Analyst @Prospera
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WORK HISTORY
IT Support Analyst @Prospera
Surrey, BC, CA
EDUCATION
Sheridan College
Information Technology Support Services Diploma, Information Technology
College of the North Atlantic
Multimedia Courseware Development Diploma, Information Technology
SKILLS
ABOUT KEITH JESSO
My strength is in dealing with people. Ensuring good communication is a top priority of mine as well as the general well being of myself, my fellow co-workers and all those I support or come into contact with. I have 15+ years experience in technical support roles supporting both large and small organizations. My experience has primarily been within financial, government, and technology industries. I have administration experience with Windows Server, Microsoft Exchange, Active Directory, and have extensive experience setting up and supporting various hardware and software configurations. Beyond technical support I also have a experience in multimedia development. My current interest and passion is in deepening my experience with cloud-based technologies as well as enhancing my coding/scripting and development skills (ex: PowerShell, JavaScript, C#.NET, and any DevOps related technologies and methodologies, etc.).
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