Jasneet Kaur

Lead Data Analytics @Avanade

Toronto, ON, CA

Modeling dimensional layer following the medallion architecture (Azure data lake) for defined call center (big data volume as the system captures Agent status every 2 mins along with other call aspects) performance measurement KPIs(Key performance indicators) to develop Power BI reports that supports business decisions along with Executive reporting dashboardEnterprise data warehouse for employee and student support programs (Azure platform) for health services provider to produce utilization of services report and risk ratings based on different categories. Auto generate reports for corporate customers on Monthly, quarterly and yearly basisReal time and batch processing semi-structured formats like Avro, Json, csv and so on using Azure pipelines/Databricks notebooksDeveloping and reviewing Azure data pipelines to clean and validate the data. Further, creating dimensional model consisting of dimensions and fact tables for reporting in Azure Synapse.HR insights and operational dashboards including revenue, billing, claims dataLeading a POC for personalized customer engagement strategies using Generative AI utilizing CRM, sales and public customer information. This solution calculates client propensity score and suggest products to sell using Azure cognitive servicesLeading development that involved cross-functional teams and managing data architecture within an Agile framework, I collaborate using Azure backlogs and sprints with offshore teamEngage with subject matter experts to build technical solution for new features / data products that supports businessManaging project stakeholders, creating a project budget, budget tracking, resource allocation, budget management, limit data access and PI data management

Chandigarh Engg College, Landran

Bachelor’s Degree, Computer Science Engineering