Kj Lee

Client Advisor (Level II)

Role
Client Advisor (Level Ii) at VTS
Location
New York, NY, US
LinkedIn followers
500 followers

About Kj Lee

Entrepreneurial spirited, curiosity driven professional interested in software and innovation. k••••••••@gmail.com

Experience

  1. Client Advisor (Level Ii)

    VTS

    Nov 2022 — Present · New York, NY, US

    Built trusted advisor relationships with executive sponsors and all key stakeholders from 30+ different client accounts accounting for >$4MM ARR • Drew interpretable insights from sophisticated business analyses and advanced modeling • Designed processes, tools, and operating cadences to achieve organizational outcomes • Communicated data-driven recommendations to leadership and to the broader organization by preparing polished presentations and identifying key takeaways • Became an expert on VTS software products and services and understood how they could be leveraged to help clients achieve desired business outcomes • Proactively identified situations where clients were at risk of churning VTS products or not achieving their business outcomes and discovered solutions to address those whilst working closely with internal stakeholders (sales, product, exec leadership & support)

Education

  • Stonehill College

    Bachelor of Arts - BA, Communication and Media Studies

    2016 — 2018

  • Marist College

    Communication and Media Studies

    2014 — 2016

  • Essex Business School

    Master of Science - MS, International Business

    2018 — 2019

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