Kitty Adler

About Kitty Adler

Kitty Adler was on the opening team of The Townsend Hotel and worked on the grass roots efforts to develop the operating systems, marketing, sales procedures and service standards that help build The Townsend legacy as it stands today. Seasoned in the sales, catering and marketing she has worked with all sectors of the market from Corporate, Entertainment, Sports, Social, Association and Non-Profit. She now concentrates on the corporate sector working with Group Segments of Automotive, Healthcare & Pharmaceutical, Third Party Planners, Advertising, “Emerging” Technology Companies, Retailers, Builders-Suppliers-Contractors and Developers, Law Firms, Government, Association and Preferred Hotel Group business.The Townsend Hotel is a Forbes 4-Star and 4-Diamond hotel, as well as a perennial favorite on the Condé Nast top hotels. Recognized for impeccable service, winning the Preferred Hotel Group Global Standards of Excellence as one of the top 10% of all Preferred Hotels, noted as \"500 World\'s Best Hotels\" by TRAVEL + LEISURE Magazine, Gold List \"World\'s Best Places to Stay\" by Condé Nast.A haven for the most discerning travelers, its splendid combination of amenities, service and setting is perfect for your next visit to Detroit. In addition to being a working professional, volunteer service continues and assistance provided in fund raising efforts, advisory and mentoring board service, policy, procedures and operational expertise for non-profit interests. Specialties: A self starter and pro-active manager and team member in sales, strategic marketing development for new and existing operations (both for profit and non-profit). Budgeting and staffing. Community and vendor relationship building. Creative problem solving for sales growth, event planning, implementation and service. Experienced in networking & new market sales development. Event planning, operations,sales and executive and mid-level management qualifications.

Experience

1. Senior Sales Manager

   The Townsend Hotel

   Jun 2004 — Present

   Sales efforts concentrate on the Group Segments of Automotive, Healthcare & Pharmaceutical, Third Party Planners, Advertising, Media and Publishing, Education, “Emerging” Technology, Retailers, Builders-Suppliers-Contractors and Developers, Law Firms, Government that includes Economic Development, Associations and Preferred Hotel Group business. Continue to nurture the relationships gained from many years in sales and marketing through on-going networking, individual and social media marketing and on-going education to find business in the developing and changing market sectors and organizations that travel to the Detroit area. Continue to strive to educate the sales team and The Townsend Staff on the Economic Development both for Oakland County and Detroit. Strategic marketing development annually to promote regional group business – Out state Michigan, Ohio, Indiana and Illinois with Meetings Michigan and Preferred Hotel Group.

Education

• Central Michigan University

  Journalism/Public Relations

Skills

• Marketing Strategy
• Social Media
• Sales Management
• Yield Management
• Contract Negotiation
• Budgets
• Food
• Hospitality Management
• Event Management
• Meeting Planning
• Hospitality Industry
• Account Management
• Revenue Analysis
• Banquets
• Marketing
• Menu Development
• Event Planning
• Resorts
• Negotiation
• Catering
• Facilities Management
• Team Leadership
• Leadership
• Pre-Opening
• Hotels
• Project Planning
• Operations Management
• Strategy
• Social Media Marketing
• Public Relations
• Advertising
• Restaurants
• Hospitality
• Strategic Planning
• Retail
• Training
• Customer Satisfaction
• Hotel Management
• Corporate Events
• Front Office