Kitty Mercer
Customer Team Member @Co-op
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WORK HISTORY
Customer Team Member @Co-op
Bristol, GB
Delivered attentive and friendly service by supporting customer inquiries, offering assistance on tills, and helping locate products. • Upheld high store standards through stock rotation, restocking the shop floor, and warehouse organisation. • Entrusted with management-level tasks such as waste tracking, reductions, and supervising high-value and age restricted sales. • Demonstrated quick learning and adaptability by completing training modules across multiple platforms, including DPD, Amazon, Uber Eats and Deliveroo.
EDUCATION
University of Bristol
Bachelor of Arts - BA, Liberal Arts
ABOUT KITTY MERCER
Final-year Liberal Arts student at the University of Bristol, with 3 years of customer-facing experience. I have developed strong interpersonal and communication skills, which I’m keen to apply to my growing interest in journalism, publishing, and public relations.
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